A major telecommunications company needed to have their reinstatement works throughout the UK reviewed to comply with the requirements set out in the Specification for the Reinstatement of Openings in Highways (England & Wales) or Roads (Scotland) (SROH/R).
Key Information
- Project name : National Telecommunications Reinstatement Compliance Programme
- Client : Major UK Telecommunications Company (Confidential)
- Location : Nationwide, UK
- Services provided : NRSWA compliance inspections, Bituminous reinstatement coring, UKAS-accredited air void testing, Quality assurance reporting, Supply chain compliance verification.
Project Details
The challenge was to ensure consistent quality and compliance across thousands of permanent reinstatement works completed by the utility provider and its wider supply chain, maintaining public trust and avoiding costly site re-visits.
Key project elements included :
- Nationwide reinstatement quality verification.
- Supply chain workmanship standards enforcement.
- Prevention of sub-standard works and public disruption.
- Independent compliance testing and certification.

Our expertise
Comprehensive Compliance Oversight for National Infrastructure
SOCOTEC partnered with the telecommunications provider to deliver ongoing utility coring investigation services ensuring quality and regulatory compliance across their national reinstatement programme. Our mission was to maintain high standards while supporting efficient infrastructure deployment.
Our work included:
- NRSWA-trained operative deployment to independently selected reinstatement sites.
- Core sample extraction from bituminous reinstatements.
- BS EN 12697-36:2022 compliant measurements and site criteria checks.
- UKAS-accredited laboratory testing for air void compliance with SROH/R Table 10.1.
- Individual test certificates for each core specimen.
- Comprehensive compliance reporting for direct and supply chain works.
- Quality assurance audits identifying sub-standard contractors.
The structured coring programme provides ongoing verification that bituminous reinstatements meet regulatory requirements, helping avoid negative public perception and costly remediation while supporting faster broadband deployment.
SOCOTEC partnered with the telecommunications provider to deliver ongoing utility coring investigation services ensuring quality and regulatory compliance across their national reinstatement programme. Our mission was to maintain high standards while supporting efficient infrastructure deployment.
Our work included:
- NRSWA-trained operative deployment to independently selected reinstatement sites.
- Core sample extraction from bituminous reinstatements.
- BS EN 12697-36:2022 compliant measurements and site criteria checks.
- UKAS-accredited laboratory testing for air void compliance with SROH/R Table 10.1.
- Individual test certificates for each core specimen.
- Comprehensive compliance reporting for direct and supply chain works.
- Quality assurance audits identifying sub-standard contractors.
The structured coring programme provides ongoing verification that bituminous reinstatements meet regulatory requirements, helping avoid negative public perception and costly remediation while supporting faster broadband deployment.
Delivering Quality Assurance and Public Confidence
SOCOTEC's involvement was instrumental in ensuring consistent compliance across this major telecommunications infrastructure programme.
The team delivered :
Ongoing quality verification through structured coring programme.
Supply chain accountability highlighting consistently poor performers.
Cost avoidance preventing local authority-identified failures.
Public trust maintenance through neat and accurate reinstatement work.
This project reinforces SOCOTEC's position as a trusted partner for utility infrastructure compliance, offering NRSWA expertise and UKAS-accredited testing capabilities for nationwide programmes.


